Bill

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  bianca58ffbc188d · Member · Jan 17, 2022 at 9:41 pm

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  I am getting billed twice for an account.
  My http://www.inspirefitnessstudio.ca account PLUS the WRONG http://www.inpsirefitnessstudio.ca

  We had originally made a spelling mistake and redid the account. I want to keep the correct account, but I do not want to be billed for the wrong account that was supposed to be cancelled. Last year I ran into the same issues, but I was not able to rectify the problem. Please contact me asap.
  Also, it is strange that I have not updated the payment method (update the name and expiry date) and still, my credit card is being used. I want to change from automatic payment to paying as I need to.

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Jan 17, 2022 at 11:12 pm

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  That site belongs to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

  Once you’re logged in under the correct account, you can cancel and refund the plan from https://wordpress.com/me/purchases