Billed for a site I don't have

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  dodrush · Member · Mar 28, 2017 at 1:15 pm

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  I received an email that I will be billed for a WP.Com site that I used to have. However, I deleted the site sometime ago. Just to make sure, I logged onto WP and under manage purchases it says that I don’t have any WP sites. How can I stop this billing from happening?

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  gemmacevans · Member · Mar 28, 2017 at 2:17 pm

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  Hi there,

  What is the URL of the site you were emailed about? Let me know and I’ll take a look for you.

  Thanks!

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  dodrush · Member · Mar 28, 2017 at 3:53 pm

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  http://Www.childsecurity.wordpress.com

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  gemmacevans · Member · Mar 29, 2017 at 8:51 am

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  Hi there,

  That site is owned by childsecurity — are you able to log into that account and reply here? I can’t see any recent transactions for that site so I’ll need to follow up with you for more information.

  Thanks!