Billing

• 

  carliwhitelite · Member · Nov 1, 2021 at 3:22 pm

  • Copy link
  • Add topic to favorites

  How do I get in touch with WordPress over a billing issue?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-blorbo · Staff · Nov 1, 2021 at 6:35 pm

  • Copy link

  We have no history of purchases, transactions, or billing activity of any kind since 2019 under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

• 

  outdoorsceo · Member · Nov 30, 2021 at 5:23 pm

  • Copy link

  I have a purchase that just came out of my account and can’t figure out where it came from. I have a transaction number on my bank statement and an amount but that is it. How do I stop it for the future? I don’t even know what it is.

• 

  staff-blorbo · Staff · Nov 30, 2021 at 5:35 pm

  • Copy link

  @outdoorsceo We have no history of purchases, transactions, or billing activity of any kind since 2014 under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com