Billing

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  fever21 · Member · Feb 15, 2017 at 4:28 pm

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  I had earlier requested and changed all plans to Free. Still I have been charged for the wordpress account again and again.

  Kindly refund the amount charged and delete the account as I am no longer doing the same business.

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  staff-doublebassd · Staff · Feb 15, 2017 at 4:32 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!