Billing

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  benztownvoiceover · Member · Jun 5, 2017 at 9:00 pm

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  Hi, we were charged $13 on 4/30/2017 and we don’t know what it was for. We cancelled our services, so we shouldn’t have been charged anything…

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  staff-doublebassd · Staff · Jun 6, 2017 at 1:10 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!