Billing

  • Unknown's avatar
    biophilesonline · Member ·

    Help! I tried to cancel my account and was still billed for $26. I don’t want account, don’t use it, and don’t want to pay anything. Why fon’t i have that option? I also have TWO bills, different bill #s, thaf both say $99. I’m waiting for thd other shoe to drop and I want to orevent it.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve refunded the domain portion for your recent renewal payment as well. You should receive the full refund in about 10 business days, depending on your bank’s processing times.

    I also have TWO bills, different bill #s, thaf both say $99.

    The first receipt is for when you first purchased a Prumium Plan on your site a year ago. That payment is not refundable, but we’ve refunded your recent renewal payment in full.

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