billing
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I got email saying my credit card on file is expired but you will try it anyway . I want to cancel but can’t figure out how
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Hi there,
I do not see any upgrades under your @deekenville WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.
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Thanks for reply! I have had several wordpress things over the years…but can’t find one I paid for. And I am retired now so can’t pay for web stuff anymore. Here are some possibles…but I don’t remember ever paying for them.
http://garykenvillelocksmith.wordpress.com
https://wilderstatepark.wordpress.com
http://ndeewoods.blogspot.com
Thanks for your help!!!!!
Dee -
Hi there,
ndeewoods.blogspot.com is a site on Blogger and not on WordPress.com, but I can confirm that the site wilderstatepark.wordpress.com does have upgrades on it, but is listed under another account and not this one (@deekenville) and under a different login instead.
We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.
With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery
This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns wilderstatepark.wordpress.com.
Hope this helps point you in the right direction!
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