Billing

• 

  arnold3215gmailcom · Member · Jul 22, 2022 at 12:45 am

  • Copy link
  • Add topic to favorites

  I purchase a year of premium but it was not what I was needing and I canceled but have. It received my money.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  arnold3215gmailcom · Member · Jul 22, 2022 at 1:01 am

  • Copy link

  I have not* receive money back.

• 

  aleone89 · Staff · Jul 22, 2022 at 10:57 am

  • Copy link

  Hello there,

  I can see that the refund has been processed and this should appear within 10 working days upon the statement.

  This can also be seen here: https://wordpress.com/me/purchases/billing in the account.

• 

  arnold3215gmailcom · Member · Aug 9, 2022 at 3:50 am

  • Copy link

  I still have not received a refund. Whats going on?

• 

  arnold3215gmailcom · Member · Aug 9, 2022 at 3:51 am

  • Copy link

  No, refound yet.

• 

  aleone89 · Staff · Aug 9, 2022 at 7:52 am

  • Copy link

  Hello there,

  Many thanks for reaching back out.

  I’ve taken a closer look at your account and it looks like there was an error on our end the refund was not processed.

  I’ve rectified this and refunded this charge for you.

  You should see this appear within 10 working days if not sooner.

  Thank you for your patience!

  Let us know if we can be of any further assistance.