Billing

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  colleendumas8gmailcom · Member · Jul 25, 2022 at 1:46 pm

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  My domain expires a few days ago because my debit card was compromised and I forgot to update payment info. I just went into my portal and changed billing informatiom. Would you please let me know how you can save my domain and proceed with payment. I was paying monthly, and saw a $79.99/year cost at $18/month. Please and thank you,
  Colleen Dumas

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 25, 2022 at 8:14 pm

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  Hi there,

  I would be happy to assist you in renewing your subscription. However, the domain upgrade is not associated with the WordPress.com account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, we can look into assisting with the renewal of the subscription.

  Let me know if you have any questions.

  Thanks!