billing

  • Unknown's avatar
    lmendo8303 · Member ·

    I purchased my domain name depressionandpyrography.com with WordPress on 2021 and transferred the domain name to Host Gator on 2021. I just talked to them they have told me I needed to contact automattic.com to be able to renew my domain name next year 2023. please advise me what are the steps for the renewal of my domain name i need to make sure I have all the information I do not want to loose my domain name because of a mix up or wrong information.
    my domain name is https://depressionandpyrography.com/
    my name is Lizette Mendoza
    my email address (email visible only to moderators and staff)
    please help me with this information.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • aleone89 · Staff ·

    Hello there,

    I can’t see that this domain is connected to this account.

    Can you tell me if you have access to multiple accounts on WordPress.com?

    Many thanks in advance.

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