billing and launhing a jelly website

  • Unknown's avatar

    I am trying get a hold of anybody that can help me understand what my client paid for and to launch his website. Please help

  • Unknown's avatar

    What did my client buy? Did he buy hosting? and how do I upload the created site built in Jelly onto the web? please advise.

  • Hi there,

    Can you tell us the URL of the site you’re speaking of?

    Note that we can only provide details about a WordPress.com site to the account that owns the site in question, and the account you’re using to post here doesn’t own any sites or upgrades on WordPress.com.

  • Unknown's avatar

    Hi there.

    The URL is “BLESS THIS MESS HOME ORGANIZING.com”

    if seen receipts that he purchased a domain and $90 worth of something. Well, I had to buy the domain you had said you purchased. He now owns the site through godaddy. So…. what does he have through wordpress? He asked me to build the site in his “Jelly” building platform, how do you suggest I upload it?

    A little help please. Can you call please?

    please and thank you

  • Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • The topic ‘billing and launhing a jelly website’ is closed to new replies.