Billing problem

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  katenichols47 · Member · Oct 8, 2018 at 5:10 pm

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  I am going to be billed for my WordPress update – I pay for more storage, but when I went in to change my credit card information, it didn’t recognize my email as my name so I tried to log in under my gmail account, but I started a new account. Now when I clink on the email from WordPress to my account it gives me the new, blank account and not the one linked to my page. I can’t even find my page on WordPress !!

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  fstat · Staff · Oct 9, 2018 at 3:16 pm

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  Hi there,

  Can you please let us know your site’s address so we can help you recover access to your account?

  Also, you can have a look in our Account Recovery guide:

  Recover Your Account