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  qecp · Member · Apr 6, 2012 at 4:25 pm

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  Hi, I can not write any text on the main box…hit the keys but nothing appears…Help.T

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 6, 2012 at 4:29 pm

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  Will you please provide us with some details so we can try to help you?

  1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. It sounds like there could be a problem with your ISP. Can you access any of these directly?

  http://s0.wp.com/

  http://s1.wp.com/

  http://s2.wp.com/

  2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

  3.Exactly which browser and version of it are you using? If you don’t know click here to find out > http://whatsmyuseragent.com/

  4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  5. Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

  6. Have you tried using the browser with all extensions or add-ons disabled?

  7. Do you have third party cookies enabled? http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

  8. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

  9. Do you have another browser you can try?

  10. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

  11. Have your tried resetting your router and modem?

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  qecp · Member · Apr 9, 2012 at 12:04 pm

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  Hi, many thanks for the reply…I have spent some long while working at the questions as raised…..
  1. I am connected through the Hampshire County Council system.Do not have info on ISP or Proxy Servers.
  I can access all three.
  2. I am using http.
  3. The browser version is Mozilla/4.0 IP address 91.224.27.226
  4. Do not have sufficient info to operate this option.
  5. Not sure. HCC system.
  6. No.
  7. No.
  8. No. The HCC system does not allow staff to buy in/download at will.
  9. No.
  10. As per answer to 8.
  11. Not allowed.

  I am having problems due n a large part to the HCC system which will not let me customise, and where alot of the information requested is not made avalibable to staff.
  Thanks again.

  Tim.S