Blocked IP Address

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  eannafahy · Member · Jan 4, 2019 at 2:01 pm

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  Hello, I am the Marketing Coordinator for a company and I have taken over the management of their website. I have been using a link sent to me via a previous employee to log on to the site but I recently went to set up a new password and login to the site and when I entered it in incorrectly my IP was locked out. As I was saying I do not have an actual password to log in to the site and I don’t think anyone knows the login details. What are my options?

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  fstat · Staff · Jan 4, 2019 at 3:14 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the self-hosted version of WordPress you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

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  eannafahy · Member · Jan 8, 2019 at 4:28 pm

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  Hello

  It may actually be on the .org site as I was saying I am not really familiar with the site as I have only taken over. http://www.wescoireland.com

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  supernovia · Staff · Jan 8, 2019 at 8:36 pm

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  Hi @eannafahy, yeah that site isn’t using our services, as far as I can tell. Please try contacting the host. This site seems to be hosted with https://www.names.co.uk/ .