Blog
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I’m really stuck. I have a blog – youcoblog.wordpress.com and because we’ve all been on furlough for months now we’ve not updated it for months. We seem to be locked out of it. I’d like to start using it again but I can’t get it to associate with my email, the old copywriter who was also an admin, has left the marketing agency and he’s the only other person who used to have a log-in. Are you able to help?
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Howdy,
Let’s see what we can figure out.
I’m seeing five users associated with that site, including one that I’m guessing is yours based on the name. The issue is that the WordPress.com user account you are currently posting from is not one of those five. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryLet us know if anything is unclear or you have any further questions.
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