blue screen

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  heldo2348 · Member · Dec 1, 2019 at 4:04 am

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  I cannot create a new site, everytime I try I am just taken to a blue screen.

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  staartmees · Member · Dec 1, 2019 at 7:02 am

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  We can only help with technical problems with websites running on the wordpress.com platform. Your account is only a few hours old and doesn’t have a site running on the wordpress.com platform. What is the url of your wordpress.com website?

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  heldo2348 · Member · Dec 1, 2019 at 4:25 pm

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  That’s just the issue. I cannot get a website running. Every time I attempt to create one I get stuck on a blue screen.

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  staartmees · Member · Dec 1, 2019 at 4:37 pm

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  The famous Windows Blue Screen of Death. It means you have a serious system failure and your computer has crashed. We really can’t help you as this is not really a wordpress.com problem but rather a problem with your computer.

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  heldo2348 · Member · Dec 1, 2019 at 4:38 pm

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  Yeah… it’s not. Yikes. It’s literally a blue screen from WordPress. Will post screenshots.

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  heldo2348 · Member · Dec 1, 2019 at 4:43 pm

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  https://imgur.com/a/2pPo3Kp

  Both pictures posted there. When I click the create site button I am faced with blue.

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  staartmees · Member · Dec 1, 2019 at 6:11 pm

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  This could be a browser issue. You find a possible solution at https://en.support.wordpress.com/browser-issues/

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  staff-zinnia · Staff · Dec 1, 2019 at 6:27 pm

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  Thanks for the screen shots. Those are very helpful.

  My first suggestion is to restart your internet connection and make sure it’s running as it should. A speed test could be helpful https://speedtest.net/

  Then, clear your browser cache:

  Solve Common Browser Issues

  Retry the process. If it does not work check it in a different browser.

  Write back if none of this helps.