Bluehost changes aren’t being saved to WordPress

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  manifestharmonyco · Member · Jan 5, 2022 at 8:24 pm

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  My bluehost website does not look the same as my woocommerce/wordpress website, I contacted bluehost and they couldn’t help me

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 5, 2022 at 9:55 pm

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  I’ve looked up the public WHOIS info for manifestharmony.net and from what I can see it is hosted at Bluehost as you can see in the “name server” info here:
  https://gwhois.org/manifestharmony.net+dns

  One thing to be aware of is that Bluehost uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I can see why your host may not be able to help as they tend to focus on hosting support issues and not site issues. But the folks over in the forum I linked above are more familiar with the version of WordPress your site is using and will be better able to help you troubleshoot why your changes are not appearing correctly.

  Hope this helps point you in the right direction!