Blurry Images in iPad Landscape (Horizontal) Orientation

  • Unknown's avatar

    When our site is viewed using an iPad in a landscape (horizontal) orientation, the images come out blurry and zoomed in. When viewed in portrait (vertical) orientation, the images are fine.

    When our site is viewed using an iPhone in a landscape (horizontal) or portrait (vertical) orientation, the images are also fine.

    Most of our users, are viewing our website with an iPad in a landscape (horizontal) orientation, so this is a MAJOR problem for our company. Photo examples of one of our website pages are attached below. Please advise.

    Ipad, portrait (vertical) orientation:

    iPad, landscape (horizontal) orientation:

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host zieglercooper.com on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Cogent Hosting. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

  • The topic ‘Blurry Images in iPad Landscape (Horizontal) Orientation’ is closed to new replies.