Brizy stopped working through my website

  • Unknown's avatar
    annabartolome1 · Member ·

    For some reason, Brizy stopped working when I click on “Continue to edit with Brizy”.
    Currently, I have 4 pages on my site.
    1 out of four pages only works successfully where I don’t have problems editing with Brizy. (HOME page)
    however, with my three other pages (blog, ebook, about the author), as I click “Continue to edit with Brizy”
    it brings me to the page with its content but displays the WP theme that I had chosen before (not my preference). and the Toolbars of Brizy does not show up. It’s as if I selected “preview” but shows a very distorted page.
    However, if I visit the sites specifically by directly typing the URL, it pulls up the website as how I had last edited it. But WP doesn’t seem to allow me to continue editing them via Brizy.

    Things I tried to fix the issue:
    1. Delete cache and cookies > did not solve
    2. Tried through private browsing >did not solve
    3. Tried other Browser > did not solve
    4. Tried a different device > did not solve
    5. Deleted recently installed plugins > did not solve

    Looking forward to your great assistance

    website: https://annambart.com

  • staff-zinnia · Staff ·

    The site mentioned does not use our managed hosting environment from WordPress.com. Instead, it’s set up on the open source WordPress.org software which is something different.

    This page talks about this differences in more detail:

    WordPress.com vs. WordPress.org

    Help with that site comes from https://wordpress.org/support/forums/

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