Broken link in woocommerce header

  • Unknown's avatar
    debbiedog123 · Member ·

    Hi, I’ve discovered a broken link on our website. It’s a little house icon to the left of the page name that you’re on within the shop. Anyway, you click the house icon and a new page starts to load, with the seemingly correct web address for the home page. But it never loads. Worse then, if you click on the HOME menu item, it still won’t load. In fact nothing short of going into the browser options and clearing the cached web content, will fix the problem. Naturally i can’t ask my customers to do that. I’ve searched for how to remove or edit the house icon and can’t find it. Please help, thanks in advance. The website is http://www.trueharvestseeds.org and the problem is within the shop.

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    You can look for help at the community forums here: https://wordpress.org/support/forums/.

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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