Broken Theme

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  iofltdadmin · Member · Jun 10, 2021 at 3:12 pm

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  Hi,

  After the last WooCommerce update my theme failed to download properly and I keep getting the error message that the theme is broken. I have no idea what to do or how to fix this. Can someone please help? I have had to put the website into maintenance mode.

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  staff-blorbo · Staff · Jun 10, 2021 at 7:58 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/