bug with the text editor

  • Unknown's avatar

    Hello

    Since yesterday I can’t write an article anymore, it’s buggy and I have this message

    Do you know what to do in these cases?

    Thank you in advance

    The address of the blog concerned is : https://dedbond.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Hi,

    Can you explain a bit more about the actions you are taking that end up with this error message? Are you writing a new post? Editing an old post? Something else?

    What browser are you using? Does it happen if you try a different browser? Are you using any browser extensions? Can you try disabling them and seeing if that changes things?

  • Unknown's avatar

    Hello

    Whether I edit an old post or create a new one is the same.
    I use Firefox but I’ve also tried with Chrome and I’ve also tried on another PC, always this message

  • This is an issue we’re working on, but some folks have been able to fix it themselves by either clearing their browser’s cache or logging out and back in again.

  • Unknown's avatar

    I tried this method, I emptied the cache and the cookies, but no, same as before.

  • Unknown's avatar

    did you change anything? because it was still working well on Monday.

  • No, we’re still tracking down an effective fix for this.

    First, please make sure that your browser is up to date: https://browsehappy.com/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

  • Unknown's avatar

    Ok my Firefox browser was not up to date I had version 82.0.1 and when I updated to version 82.0.2 it worked again.
    Thank you very much for your help.

  • The topic ‘bug with the text editor’ is closed to new replies.