Business plan

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  upstateautostyling · Member · Sep 28, 2023 at 3:12 am

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  I get this message when i log into my wp-admin site.

  The Business plan for upstatecardetailing.com expired on September 23, 2023. Reactivate your plan to retain Business plan features such as custom plugins and themes, SFTP, and phpMyAdmin access.

  When i click on the link to renew business plan it takes me to wordpress.com to login. I login using same email as i used to set up my website but it said no account found. So i created an account using that email. However, now its not finding my website and telling me i have to create a new one. What should i do?

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Sep 28, 2023 at 10:19 am

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  Hi there!

  It looks like the subscriptions are on a different WordPress.com account. Due to security reasons, we can’t share the email address without verifying the account ownership first.

  Could you please locate the transaction ID on your card statement and send it to us using the account recovery form here?

  Our account recovery team will get back to you via email to help you log into the correct account.

  Thanks!