Buttons not working when adding new products

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  hauteher20 · Member · Oct 23, 2020 at 1:04 pm

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  I’ve tried to add new products and the edit button for when to publish isn’t working and when I try to set product image, the media library appears but when I click insert into post, it only directs me to a blank page. At this moment, I’m unable to add and edit new products and edit current products.

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  staff-ozmodiar · Staff · Oct 25, 2020 at 2:39 am

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  Hi,

  Can you share the URL of your website?

  I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org