By mistake I blocked my access to my dashboard, to update different websites that I have with you

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  agelessperformance1 · Member · May 20, 2022 at 12:42 am

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  Helping me to recover the access to my account

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  fstat · Staff · May 20, 2022 at 11:38 am

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  Hi there,

  What are the addresses of those sites so I can have a look and further help you?

  If the sites are hosted here on WordPress.com, make sure to check our Account Recovery guide:

  https://wordpress.com/support/account-recovery/

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  agelessperformance1 · Member · May 21, 2022 at 1:02 am

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  http://www.health-and-wealth-group.com

  Página de inicio

  Thank you

  In the meantime, I will try following your instructions

  Best regards

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  staff-doublebassd · Staff · May 21, 2022 at 5:26 pm

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  Hey there,

  Thanks for sharing the sites. I can confirm that they are both sites hosted with us but are under a different WordPress.com account than the one you are contacting us from.

  Definitely go ahead and please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  You can use the transaction ID on your bank statement from when you purchased the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!