Cam import the demo page

  • Unknown's avatar
    erwinsm15b032ba582b · Member ·

    Any ody can help me to solve this problem, Thanks ‘Download of files for demo Hotel Demo didn’t work! You might want to try reloading the page and then try again.’

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    erwinsm15b032ba582b · Member ·

    Hi thanks for the advice, i tried re loading the page but still encounter the same issue. “Download of files for demo Shop Demo didn’t work!
    You might want to try reloading the page and then try again.” hope we can find solutions. Thanks

  • staff-totoro · Staff ·

    We can’t help directly because we don’t host erinnessentials.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host (GoDaddy) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

    I did take the time to examine the source code of your site however, and can see it is using the Enfold theme. The issue you are referring sounds like a display issue related to your theme. We do not offer the Enfold theme on WordPress.com, but the good news is that help is available directly from the creators of your theme: Enfold Theme Support

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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