Can I PLEASE speak to someone on the phone

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  reginafelice · Member · Apr 4, 2013 at 12:38 am

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  Can I PLEASE speak to someone on the phone. I accidentally purchased three blogs for $99. I need this to be cancelled and refunded.

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  kardotim · Member · Apr 4, 2013 at 8:27 am

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  I’m sorry, we do not provide phone support. It seems that the bundle upgrades are already canceled and refunded.

  Feel free to contact us if you have any other questions.

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  reginafelice · Member · Apr 5, 2013 at 3:57 pm

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  I am trying to connect my domain and I am having the hardest time. Can you please assist me. I purchased my domain from Wix and I have the code the sent me to transfer it over I just have no clue where to input it. Any help is greatly appreciate.

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  kardotim · Member · Apr 6, 2013 at 6:52 am

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  To map an existing domain to your WordPress.com blog, go to Store > Domains on your blog’s dashboard and follow the steps there.

  Mapping a domain requires you to update the name server records as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  You can contact Wix support to help you with that. For more information, please visit the help documentation provided by the registrar and our support page:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

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  reginafelice · Member · Apr 6, 2013 at 9:18 pm

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  Wix provided me with a transfer code, where do I input that?

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  kardotim · Member · Apr 7, 2013 at 7:36 am

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  I’m sorry, we don’t take incoming domain transfers. Currently it’s only possible to map an existing domain to your WordPress.com blog.