Can I upgrade and get back everything I had on the site?

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  originalthaimassage · Member · Oct 18, 2021 at 1:36 pm

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  Hello I noticed my subscription ended and all the premium plugins I had (Elementor Pro) themes and such are gone and I can see now it was reverted to default – I want to know if I can revert that back to normal with my upgrading back to a business plan as I always had that?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  originalthaimassage · Member · Oct 18, 2021 at 2:19 pm

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  besides that – will I be able to access previous jetpack backups that I can see now but can´t go back to?

  “The activity referenced by 1634508737.099 is not rewindable.”

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  staff-doublebassd · Staff · Oct 18, 2021 at 2:48 pm

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  Hi there,

  Yes, any feature that was associated with the Business Plan was deactivated once the Plan expired. You should be able to repurchase the Business Plan under your account here.

  Once you reactivate your subscription, your plugins should become available again. If you have any trouble once you repurchase the upgrade, please reach out to us via chat and we’ll be happy to help you make sure everything is set back up to your liking: http://wordpress.com/help/contact

  Thanks!