Can I use my own domain on Personal plan?

  • Unknown's avatar
    neildcooper · Member ·

    Hi, it says on the help pages that all paid plans allow for a custom domain including using my own, but when I try to do this it seems to go straight to a Premium subscription and the Personal option is not available – can anyone offer their experience here please?

    Many thanks

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    The issue is that the WordPress.com user account that you are posting from is not the owner of the WordPress.com Personal upgrade.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to use the Personal plan to set up a domain.

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