Can no longer access our site!

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  heidern1999 · Member · Jun 9, 2020 at 11:35 pm

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  Our site:

  http://alphahealthcom.wordpress.com

  It was accessible this morning. Now the whole team cannot access – “You don’t have any WordPress sites yet”. It says “You are no longer a user on Alpha Health and cannot manage this purchase.” in my “manage purchase” page.

  This is URGENT please take a look.

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  heidern1999 · Member · Jun 9, 2020 at 11:35 pm

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  We are using the WordPress.com Business plan.

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  staff-zinnia · Staff · Jun 10, 2020 at 6:39 pm

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  Hi –

  The domain is currently pointed to AWS hosting, not WordPress.com. You’re trying to host it on our business plan right?

  Follow these steps:
  https://en.support.wordpress.com/domains/map-existing-domain/