Can not access dashboard

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  jwagphoto · Member · Oct 5, 2012 at 2:56 pm

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  I can not get into my dashboard to make any changes
  Blog url: http://jwagphoto.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 7, 2012 at 7:48 pm

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  (1) Are you using the secure https:// login?
  http://en.support.wordpress.com/https/ If not then try using it.

  (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/

  Note 1: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  a. Try clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  b. Try using the browser with all extensions or add-ons disabled

  c. If applicable try updating the browser to the latest stable version http://browsehappy.com/

  d. Make sure third party cookies are enabled on the browser http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

  e. Also confirm JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654

  f. Then confirm Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/

  g. Try resetting your router and modem and rebooting your computer and then logging in using the secure https:// log-in

  h. Try using another browser. You can download one here http://browsehappy.com