Can not active this theme

• 

  contactcohaihealthy · Member · Jun 19, 2021 at 6:33 am

  • Copy link
  • Add topic to favorites

  I can not active this theme and othere. And can not reach to my hompage

  The site I need help with is cohaihealthy.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

• 

  staff-mckluskey · Staff · Jun 19, 2021 at 9:50 am

  • Copy link

  Hi there!

  What theme are you referring to? We may not be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.