Can not log-in Admin Pagr
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Hello, I open the Admin page for my site https://icex-jp.com, however, I can not input my password, there is not any place to input password. I tried with my iphone, ipad and computer but it still happens. What should I do? I want to go to admin page to edit and create new posts. Please help. Thank you, Jenny
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We can’t help you as your site isn’t running on the wordpress.com platform, https://www.whoishostingthis.com/#search=icex-jp.com. Help for site using the open source wordpress.org is at https://wordpress.org/support/
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Thank you. I bought the domain and rent a server from a Japanese local provider GMO Internet, and my site was connected to WordPress. If you can not help my site because it is not running on the wordpress platform, I have to contact with the provider for help, don’t I? The admin page is linked to wordpress so I thought I could ask here.
Jenny -
Your site is using WordPress, but the open source WordPress software.
The forums you’re posting in now is for the hosting provider, WordPress.com. We’re not the same thing as the WordPress software, and your site is not hosted with us. It is connected here via the Jetpack plugin, but we have no control over your admin account for that site.
Please contact your hosting provider directly for help accessing your site.
For help with the software itself, you can ask in the forums that @staartmees linked to above.
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