can not log in and make changes

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  wagaigejr · Member · Mar 28, 2022 at 3:31 pm

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  No matter what it says password is wrong and when I try to reset it it takes me to error 404 page

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Mar 28, 2022 at 5:56 pm

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  Hi there, any accounts with us will likely be different from accounts you set up with your own copy of the WordPress code. Are you using hvbatterystore.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com