Can not log onto website

  • Unknown's avatar
    ocall898 · Member ·

    Hi there Can you help me log onto my website please i just keep getting this error message The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    Only email I keep getting is There’s an Issue with a Facebook Feed on Your Website
    A Custom Facebook Feed on your website is currently unable to connect to Facebook to retrieve new posts. Don’t worry, your feed is still being displayed using a cached version, but is no longer able to display new posts.
    This is caused by an issue with your Facebook account connecting to the Facebook API. For information on the exact issue and directions on how to resolve it, please visit the Custom Facebook Feed settings page on your website.

    My website is http://www.ewirjocallaghan.co.uk

  • staff-totoro · Staff ·

    Hi there,

    The site ewirjocallaghan.co.uk appears to be a self-hosted WordPress (also called “.org”) site hosted on “Hi Hosting” website hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/ewirjocallaghan.co.uk+dns

    To clarify, we are not the only providers of WordPress sites, and Hi Hosting also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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