Can not upload media

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  tyrex888 · Member · Nov 13, 2016 at 10:21 am

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  For a few days I can not upload media to my abcdgirls.WordPress. com website. When I try to upload media through admin panel it says failed to upload due to low memory. But I have used only 2% of the memory. But if I upload through WordPress app it work just fine. Please help.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 14, 2016 at 8:41 pm

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  Hi @tyrex888, I haven’t seen that error before. Can you send a bit more information?

  – Let us know if this happens in more than one browser, and confirm what browser you’re using now

  – Get a screenshot of the error: http://en.support.wordpress.com/make-a-screenshot/ . You can upload it to a private post, or to a site like cloudup.com

  We’ll go from there. Thanks!

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  tyrex888 · Member · Nov 15, 2016 at 9:39 am

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  The problem was when I was uploading through crome browser. I can only upload through firefox browser and other browser stops if I try to upload.
  I made a screenshot of the problem.
  

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  supernovia · Staff · Nov 15, 2016 at 8:52 pm

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  @tyrex888 this does appear to be a chrome+mobile problem, regardless of whether you’re using WordPress.com or any other site. There are some suggested solutions around the web, but it looks like using Firefox (or our app) may be the simplest. Cheers!