Can you help me claim a domain i had registered but wont appear con my account?

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  davidsakata · Member · Jun 20, 2015 at 7:15 pm

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  I registered massielmas.wordpress.com on june 17th. I just signed it to work on it, but it wont appear on my sites. Something happened. Im not really sure what.
  Can you help me with this?

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jun 23, 2015 at 11:43 am

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  Hi there,

  The site massielmas.wordpress.com is owned by a different WordPress.com account — you can sign in to the account you used to create that site in order to manage it.

  If you aren’t sure what account owns the site, or if you have trouble logging in, please follow the steps in our Account Recovery guide for more help with that.

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  sellerssarah · Member · Jun 23, 2015 at 6:38 pm

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  I don’t know much about blogging but I registered a domain righttobemefree.com today but when I try to go to it, it doesn’t work, so I switched back to the wordpress one but I must have messed something up because now I am having trouble going to the actual page on either one. I can go to settings and things possibly just because I haven’t closed out of it yet, but when I hit go to site it doesn’t work.

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  rachelmcr · Member · Jun 24, 2015 at 9:18 am

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  @sellerssarah — It can take a little time for a brand-new domain to start working, and if you switch which domain is the primary domain on your site that change can also take some time to start working. If you’re still having trouble with that, please contact us directly so we can help you separately from the original request for help in this forum thread. :)