Can you please help with a technical issue of domain regstration?

• 

  klogsandkangaroos · Member · May 18, 2015 at 8:18 am

  • Copy link
  • Add topic to favorites

  Hey awesome technical help person, you are not only awesome, but damn good looking as well ;-). Can you please help me?

  A couple of days ago I paid for domain registration, via paypal. I have been charged for this amount of money, a one year registration.

  However, I have received no updates from wordpress about this, and it looks like there was a technical problem with it. the domain registration is still in my shopping basket.

  Any help would be fantastic, have a nice day!

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · May 18, 2015 at 2:03 pm

  • Copy link

  Hi there,

  Sorry for the trouble! There was a problem registering your domain, so the domain registration couldn’t go through. We added €18 in credit to your account so you can try registering that domain again. (You will see the credit when you get to the checkout page.)

  Can you please try registering the domain again? Please be sure to fill out the domain registration form completely, including your full name, email address, and phone number. Please let me know if I can do anything more to help with that. :)

• 

  klogsandkangaroos · Member · May 18, 2015 at 2:25 pm

  • Copy link

  Thankyou so much, you made my day!

• 

  rachelmcr · Member · May 18, 2015 at 2:32 pm

  • Copy link

  You’re welcome! I’m glad it worked for you this time. :) If I can do anything more to help, just let me know.