Cancel

  • Unknown's avatar
    ewoosley3 · Member ·

    I received an email for an invoice
    I would like to cancel, please. How do I do that?

  • staff-ozmodiar · Staff ·

    The issue is that the WordPress.com user account that you are posting from is not the owner of any upgrades.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.

    Do you have any more information about the invoice that you can share?

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