Cancel

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  questdevelopment · Member · Jun 13, 2017 at 11:58 pm

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  I have been paying for this account for 5 years and not used it, I want it cancelled. There is no option under ‘manage purchases’ to cancel anything only and upgrade request, that’s it.

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  staff-doublebassd · Staff · Jun 16, 2017 at 3:34 pm

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  Hi there,

  I would be happy to assist you in cancelling your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into cancelling the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  questdevelopment · Member · Jun 18, 2017 at 3:50 am

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  Here some info from the my last invoice on the account I want cancelled.

  Date:
  Type:
  Invoice:
  Login:
  Date Due: June 09, 2017
  Receipt
  [redacted by mod]

  June 29, 2017

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  staff-doublebassd · Staff · Jun 18, 2017 at 1:34 pm

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  Are you able to log into your questdev1 account?

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  questdevelopment · Member · Jun 18, 2017 at 6:14 pm

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  issue settled. tx.

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  staff-doublebassd · Staff · Jun 19, 2017 at 4:44 pm

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  Glad to hear!