Cancel

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  laura75brennan · Member · Aug 13, 2022 at 5:05 pm

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  The domain thezendenpaignton.com on the site ‘thezendenpaignton.wordpress.com’ will renew automatically in 30 days. You don’t have to do anything — this is just a reminder.

  I would like to cancel this and NOT be charged. £15

  WP.com: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · Aug 13, 2022 at 5:27 pm

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  Hi there!

  The account that the domain is tied to is not the one you’re currently logged into. We can only help when the request is made from the user account that owns the upgrade.

  You would need to log into the account that owns the domain, then you can follow the steps here to cancel your domain:

  https://wordpress.com/support/domains/cancel-refund-a-domain/#cancel-a-domain-name

  I hope that clarifies things!