Cancel and refund a domain

You can register a domain name directly through WordPress.com. If you no longer want the domain name you registered, this guide will show you how to cancel the domain subscription and remove the domain from your account.

Canceling a domain registration means:

• You are giving up the right to use that domain.
• Your site will no longer be accessible at that address.
• Your site content will not be deleted. Visit our Delete a Website guide to learn how.
• The domain can be lost permanently.

Restoring a canceled domain can be difficult, more expensive, and sometimes impossible. Once you cancel your domain, there is usually a small window of time to restore it. You may also be required to pay a fee to redeem the domain (US$80) if you want to restore it. If someone else has registered the domain, you can no longer restore it.

If you’re having trouble getting your domain back after you’ve canceled it, please contact support as soon as possible for help.

If you no longer want a domain name that you registered through WordPress.com, you can follow these steps to cancel the domain:

1. Visit your site’s dashboard.
2. Hover over your profile in the upper right corner and click the “My WordPress.com Account” button:

3. On the side, select the Purchases menu option:

4. Click on the domain name you wish to cancel.
5. Scroll to the bottom of the screen and click the “Cancel domain” option. If the domain is eligible for a refund (within 96 hours), “Refund available” appears with the button.

6. Confirm that you understand you may lose this domain forever, and click the “Cancel domain” button.

Canceling disables auto-renewal. The domain stays registered to you until its expiry date, and you won’t be charged again — this applies whether or not it’s still within the 96-hour refund window.

Canceling does not issue a refund. To remove the domain immediately and claim an eligible refund, select “Remove and claim refund” from the notice at the top of the cancellation screen (see Refund a domain below).

Removing the domain means your domain will be instantly deleted from your account, forfeiting any remaining time until its expiry date.

If you prefer to remove your domain immediately rather than allowing it to expire on the expiration dateL

1. Follow steps 1–5 above to cancel the domain and click the “Cancel domain subscription” option again, this time to remove your domain
2. Type your domain name in the confirmation box to activate the button labeled “Delete this domain.”
3. Click the button labeled “Delete this domain” to proceed with removing the domain.

If a domain name is eligible for a refund, you can refund a domain name by following these steps:

1. Visit your site’s dashboard.
2. Hover over your profile in the upper right corner and click the “My WordPress.com Account” button:

3. On the side, select the Purchases menu option:

4. Click on the domain name you wish to refund.
5. Scroll to the bottom of the screen and click the “Cancel domain” option:

6. On the next screen, select “Remove and claim refund” from the notice at the top:

7. Click the “Continue removal” button. This removes the purchase immediately and refunds the eligible amount.

8. Submit the cancellation survey to complete the process.

Domain name registrations and renewals are refundable if the domain name is canceled within 96 hours (4 days) from when the domain name was registered or renewed. Please note the cautions regarding canceling a domain name before proceeding.

If you register a free domain name with your plan and request a refund after the 96-hour domain refund period, we will credit the difference between the cost of the plan and the cost of the domain name. You will keep the domain name and can use it elsewhere, or cancel it so it won’t be renewed next year.

When your domain name renews, an additional year is added to the domain’s expiry date. It is not possible to reverse the renewal while still keeping the domain name. You must cancel the domain name to be eligible for a refund within 96 hours of renewal.

Additional years/multi-year renewals within the same year are non-refundable. If a domain name renewed multiple years successively is canceled, only the latest year’s renewal cost is refundable.

Domain name transfers are non-refundable unless the process is canceled before the transfer is completed. Note that once a domain name transfer is in progress, it can no longer be canceled or refunded unless the transfer process fails.

The redemption fee (US$80) for expired domains is non-refundable unless the redemption process fails to redeem the domain. Learn more about what happens to expired domain names here.

Domain name connections are refundable up to 14 days from a new purchase or renewal.

Do not cancel or delete a domain that you wish to use, even if you wish to use the domain with another service. If you canceled and removed a registered domain from your WordPress.com account, contact our support team to help you restore the domain to your account. If successfully restored, you can then move or transfer your domain.

If I cancel my plan, do I lose my domain?

No. Your domain and your plan are separate subscriptions, so canceling your plan does not cancel your domain. Your domain stays registered to you until its own expiry date. To give up the domain as well, cancel it separately from the Purchases screen.

I was charged when my domain renewed. Can I still get a refund?

You can get a refund for a domain renewal if you remove the domain within 96 hours (4 days) of the renewal charge using “Remove and claim refund”. Renewing adds a year to the domain’s expiry date, and that cannot be reversed while keeping the domain — so to get the refund, remove the domain within the 96-hour window.

Can I get a refund more than 96 hours after registering my domain?

No. Domain registrations and renewals are refundable only within 96 hours (4 days). After that window, the domain is non-refundable, but you keep it until its expiry date and it will not renew if you cancel it. The US$80 fee to redeem an expired domain is also non-refundable.