Cancel a premium site

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  packmanec · Member · Oct 26, 2022 at 2:25 pm

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  Please cancel the premium WordPress template that I ordered yesterday by accident and refund the $96 payment.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 26, 2022 at 7:26 pm

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  Hey there, I don’t see any orders on this account. Can you check your email receipt to confirm what site you purchased from, then reach out to their support?

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  For help with your DIY copy, you’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

  I hope this helps!