cancel account

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  slyj673394 · Member · Jul 19, 2021 at 7:30 pm

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  I have a receipt, you took payment out of my paypal account, but I don’t see a receipt in my account. I need to cancel my account and I would like a refund.

  Site: slyandstylish.com.
  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Jul 20, 2021 at 3:56 am

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  Hi there,

  I do not see any upgrades under your @slyj673394 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? I can confirm that slyandstylish.com is registered at WordPress.com but is under a different account and not your slyj673394 login.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  Once you have logged in to the correct account, please reach us here and we will be happy to help with cancelling and making further adjustments: https://wordpress.com/help/contact