cancel and refund

  • Unknown's avatar
    alifephoto · Member ·

    I need my account canceled and a refund please

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in canceling and refunding your purchase. However, I am checking your account and there is no history of any purchases from what I can see. If you do have a subscription, the upgrade that was purchased is not associated with the account you contacted us from. Do you happen to know what upgrade you purchased or if you have a different account that the upgrade is attached to?

    If so, post in this thread under the username/account that purchased the upgrade to confirm ownership. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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