Cancel and Refund

  • Unknown's avatar
    vanessamarie3 · Member ·

    Is there no actual customer service number for this site??? I need to speak to a human being.

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to help you with your issue in this thread.

    I could assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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