cancel and refund, tried 3 times
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I viewed an upgrade and it wanted me to enter credit card information. I didn’t want the upgrade so I canceled. I came back to the site later and it wasn’t canceled. So I canceled it again, and it said it would send an email saying that it was canceled and it was within 30 days, so ok, I forgot about. Then I see that I was charged for it about 10 days ago. Why? I did nothing with the upgrade and I tried to cancel it twice! I just tried again and again it said “we will send you an email. ” Please help…
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I’m not sure what happened there. My apologies for any inconvenience.
I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you.
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