Cancel auto renew of WordPress.com Premium but keep Domain

  • Unknown's avatar

    Hi, my blog is now a wordpress.org blog. I would like to stop WordPress.com Premium from auto renewing but still keep the domain registered at wordpress.com. How do I go about renewing just the domain?

    Thanks.

  • Hi there, you can disable auto-renew under Store > My Upgrades, by clicking “Disable Auto Renew.”

    https://dererstedotcom.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Since you’re no longer running a WordPress.com site, if you’d like, I could cancel your Premium bundle on dererstedotcom.wordpress.com now. Once I do that you’ll be able to pay for your domain separately when it comes up for renewal. Just let me know if you’d like me to do that.

  • Unknown's avatar

    Hi Kathryn, thank you for your reply. I have clicked on “Disable Auto Renew”.

    I now want to renew my domain before it expires, however I am unable to do this.

    This is the Subscription Status of my domain at the moment:

    “Status: Domain included in WordPress.com Premium
    This upgrade will expire in 3 months on September 22, 2013

    DNS needs to be updated | Cancel Private Registration | Cancellation Info”

    Am I able to pay for the renewal of my domain straight afterwards? Or is there a certain timeframe before expiration for me to do this?

    Thanks for your help.

  • Manual upgrade renewals can be made in the 30 days prior to expiry – the “Enable Auto Renew” button will turn into a renewal button.

    Could you also please confirm whether you’d like me to cancel your Premium bundle now so you can renew your domain separately when it comes time? Thanks!

  • Unknown's avatar

    Yes, please cancel my Premium bundle now, thanks for your help in clarifying my questions.

  • I’ve gone ahead and cancelled the Premium bundle on dererstedotcom.wordpress.com. Just let me know if you need further help.

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