CANCEL backagainstthelaw.wordpress.com. DO NOT RENEW IT.

  • Unknown's avatar

    CANCEL my account at backagainstthelaw.wordpress.com. DO NOT RENEW IT.
    The instructions that came in the email below do not work.
    Larry Bodine
    (email visible only to moderators and staff)
    Office: 520.577.9759
    Cell: 520.400.0420

    WordPress.com Premium for backagainstthelaw.wordpress.com will be renewed automatically

    WordPress.com Premium on your site “Back Against the Law” will automatically renew in 59 days.

    This upgrade includes all the WordPress.com upgrades as well as a free domain, with 40% savings.

    You will be charged $99.00 for this renewal in 59 days, on November 2, 2014.

    You don’t have to do anything — this is just a reminder. You may receive another email regarding the renewal status of your upgrade. This confirms that this upgrade is set to auto-renew.

    If you would like to verify that your upgrade has been renewed or would like to disable automatic renewal, you can do so under Store > My Upgrades in your dashboard.

    More details can be found on our support page.

    If you have any additional questions, you can contact our customer support team by replying to this email or by emailing help@wordpress.com.

  • Unknown's avatar

    I believe you mean that you want to remove the domain mapping to http://backagainstthelaw.com/ from backagainstthelaw.wordpress.com
    To do that requires you logging in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the underlying .wordpress.com blog.

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    To disable autorenew, provided you are logged in under the exact same username account that registered the blog underlying .wordpress.com blog and purchased the domain mapping upgrade go to > Store > My Upgrades and click the “disable auto-renew” link.

  • Unknown's avatar

    There is no “> Store > My Upgrades ” option that displays on my screen.

  • Unknown's avatar

    OK, I finally figured this out. Thanks for your help.
    The missing step is that a WordPress user must click on the pencil icon to create a blog. This opens up the page where the “Store” link appears.

    I am disappointed that WordPress makes it so difficult to disable an automatic $99 charge. This is a violation of consumer protection laws. Canceling a blog/domain/site should be a one-click function.

  • Unknown's avatar

    I’m sorry you struggled with this and pleased you succeeded. Best wishes.

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