cancel/ dispute/ refund

  • Unknown's avatar
    fanosatchmo · Member ·

    I spent some time looking for a way to contact you (WordPress), but in the end I believe I sent emails to what may be dummy sites looking for more information. I then contacted Paypal to dispute the charge, not knowing what else to do. I received your request to dismiss the charge at the same time I received Paypal’s denial of my request.

    If you look at the activity on the page in question you could see that there has been almost none. I was not aware that a recurring charge had been set in place, and I would not have continued it. As it stands, at this point in time the charge is a major hit and I do not have the funds.

    Could you please issue a refund?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fanosatchmo · Member ·

    I am sorry.

    I clicked on “contact us” in an email, and didn’t realize it would be posted to a forum for all to see.

    Does anyone know how to communicate with someone directly from wordpress? Is there actually a way?

  • staff-doublebassd · Staff ·

    Hi there,

    I see that staff have sent you an email regarding this issue. Please check your email and see if you received anything. They are definitely working on this refund for you – it just looks like they are making sure that the dispute has resolved so that we can process the refund in our system. But, reach out to them via the email that they sent and they will be happy to help you.

    Thanks,

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